Tips are optional but a great way to show your shoppers appreciation and recognition for their excellent service. 100% of your tip goes directly to the shopper delivering your order. 

The default tip is 5% or the percentage you chose for your most recent order, whichever is higher. There is a minimum suggested tip of $2 per individual store delivery. 

You can modify the tip while placing an order or after delivery. You can increase your tip up to 14 days after delivery or reduce your tip up to 2 hours after delivery.   

To add a tip during checkout—

On the website—

  1. At checkout, continue to the Say thanks with a tip page
  2. Choose your tip amount and click Place order

 

In-app—

  1. Tap Go to Checkout and scroll down to Delivery Tip.
  2. Tap Change.
  3. Select the amount you’d like to tip and tap Save Tip.

To add or modify a tip after delivery—

 

On the website—

  1. At the top left, click the 3 horizontal lines
  2. Click Your Orders
  3. Click Rate & Tip on the relevant order
  4. After rating the order, update the tip 

In-app—

  1. Tap the 3 horizontal lines in the upper left-hand corner.
  2. Tap Your orders.
  3. Tap your recent order.
  4. Tap Rate and tip.
  5. Select the tip amount.